How Do I Return A Product?Updated a year ago

Our return portal is designed to streamline the returns process, allowing you to request a return refund or replacement with ease. Here's how it works:

1. Visit our return portal. 
2. Enter your order number and the email address associated with the order.
3. Click "Find my order" to view all items associated with your order.
4. Select the item you would like to return and choose the appropriate action (refund or replacement).
5. Provide the reason for the return, if prompted.
6. If needed, select a drop-off location for the return package.
7. Complete the process and receive a confirmation email with the prepaid return label attached.
8. Print the return label and attach it to the package.
9. Drop off the package at the designated location to initiate the return.

If you opt for a refund, simply select "No, thanks" when prompted with requesting an exchange.

We hope this makes the returns process hassle-free for you.